The Voice of Healthcare, Episode 12: Rowena Track of Cigna
Co-hosts Dr. Matt Cybulsky (Principal, Ionia) and Bradley Metrock (CEO, Score Publishing) speak with Rowena Track, global VP of Cigna and the innovator behind "Answers By Cigna," the company's groundbreaking new voice experience for Amazon Echo devices. The conversation focuses on the origins of this project, its efficacy, and how Cigna views the future of voice-first technology in healthcare.